Coco Keys Privacy Policy

This Privacy Policy explains how Coco Keys collects, uses, and protects personal information while providing its website, mobile applications, and learning services (collectively, the “Service”).

1. Who We Are

Coco Keys is operated by Richard Flemming, sole proprietor in Mexico.

For support, privacy questions, or data requests, please contact us through our contact form:
https://keys.cocoor.com/contact

2. Information We Collect

We may collect your name, email, account information, and general usage data. Payment is handled by Apple App Store or Google Play; we do not store payment card details.

3. No Audio or Video Recording

Coco Keys does not record or store audio, video, microphone input, camera input, or biometric data.

4. How We Use Information

We use personal data to create and manage accounts, personalize the learning experience, communicate updates, and improve the Service. We do not sell personal data.

5. Data Security

We use secure storage and industry-standard protective measures. No system is completely secure, so we encourage users to protect login credentials.

6. Third-Party Services

Analytics or technical services may process limited usage data. Third-party policies apply separately.

7. Children’s Privacy

Users under 13 must have parental supervision. Parents may request deletion of a child’s account and data.

8. Data Retention

We retain data only as long as necessary to provide the Service and meet legal obligations.

9. International Data Use

Data may be processed on servers outside your home country while applying the same privacy standards.

10. Your Rights

You may request access, correction, or deletion of your data at any time. Deleting your account permanently removes learning progress.

To submit a request, please contact us using our contact form:
https://keys.cocoor.com/contact

11. Changes

We may update this policy from time to time. If updates are significant, we will notify users within the Service.

12. Contact

For support or privacy inquiries, please use our contact form:
https://keys.cocoor.com/contact

Last updated: November 1, 2025