Copyright © 2025 Coco. All rights reserved.
Copyright © 2025 Coco. All rights reserved.
Welcome to Coco Keys. These Terms of Use (“Terms”) govern your access to and use of the Coco Keys website, mobile applications, and related services (collectively, the “Service”). If you do not agree to these Terms, please do not use the Service.
1. Who We Are
Coco Keys is operated by Richard Flemming, an individual sole proprietor based in Mexico.
For support or questions, please contact us through the form at:
https://keys.cocoor.com/contact
2. Eligibility
To use the Service, you must be at least 13 years old, or have consent and supervision from a parent or legal guardian if under 18. If you are using the Service on behalf of an organization, you confirm you have authority to do so.
3. Accounts
You must create an account to access most features. You agree to provide accurate information, keep login credentials confidential, and notify us of unauthorized use. You are responsible for all activity under your account.
4. Subscriptions & Billing
Some features require a paid monthly or yearly subscription. Payments and renewals are handled through Apple App Store, Google Play Store, or our website if applicable. Subscriptions auto-renew unless canceled before the renewal date. You can manage cancellations in your App Store or Play Store account settings.
5. Free Trials
If a free trial is offered, the paid subscription begins automatically at the end of the trial unless you
cancel beforehand.
6. Refunds
Refunds for App Store or Google Play purchases must be requested directly from those platforms. We cannot issue refunds directly for purchases made through Apple or Google.
7. Educational Use
Coco Keys provides piano learning tools. Progress varies depending on personal practice. No guaranteed outcomes are promised.
8. Acceptable Use
You agree not to copy, record, or redistribute lessons or sheet music; share or resell your account; or use the Service for commercial teaching without permission.
9. Intellectual Property
All materials, including lessons, sheet music, videos, and branding, are owned by or licensed to Coco Keys. You receive a personal, non-commercial license to use the content.
10. Third-Party Services
The Service may integrate with third-party tools. Their terms and policies apply separately.
11. Service Changes
We may update or modify the Service. Notice will be provided when changes are significant.
12. Termination
You may stop using the Service at any time. We may suspend or terminate accounts that violate these Terms.
13. Disclaimer
The Service is provided “as is” without warranties of uninterrupted or error-free availability.
14. Limitation of Liability
To the fullest extent permitted by law, liability is limited to the amount paid for the Service (if any). We are not responsible for indirect or consequential damages.
15. Governing Law
These Terms are governed by the laws of Mexico.
16. Contact
For privacy or data-related requests, please use our contact form:
https://keys.cocoor.com/contact
Last updated: November 1, 2025